Once a lesson is over, the student and the tutor will see a modal window to confirm the lesson took place and, if necessary, report any issues.
Here you can find answers to tutors' frequently asked questions
For students, lesson price is determined by subscription plans, not by tutors. How much tutors get per lesson (their rate) is based on their tutor level.
Subscriptions are designed to add more flexibility to tutors and students. They help the students to stick to the frequency of the lessons they've chosen and get a result of their learning.
The Ask community section is for any questions about languages:
For tutors, LiveXP is free to join and use. For students, LiveXP offers 1 free 10-minute trial lesson, after which they should subscribe if they want to continue learning.
Check a set of tools that will help you to manage your availability and bookings effectively.
For you as a tutor, having the LiveXP app is essential for completing your tutor profile. Without the app, your tutor card will not be visible to students.
You can set up prices in euros or US dollars, but all payments sent to Wallet are only in dollars.
Tutors cannot see the "Book lesson" button in their own profiles if they are signed in. To see the button, you should look at your tutor profile signed out.
If you have the first booked lesson, follow this instruction.
No. It's up to every tutor what they want their lessons to be.
All withdrawal requests are processed once per week, on Thursdays.
Yes. But you have to be in the lesson for its whole duration in case the student makes it after all.
Here is the instruction to resubmit verification documents.
Normally, you receive money after the lesson is over and the student gives it a good rating. Delays may occur in 4 cases.
The instruction of how to withdraw your money on LiveXP.
To change your schedule or your time zone follow the instructions.
The instructions are here.
They are people from all around the world and of different ages who enjoy learning languages.
If you get a bad rating, we'll get in touch with both you and the student to find out what happened.
If you missed a lesson for whatever reason without letting the student know in advance, get in touch with them as soon as you can and explain the situation.
Yes, if you agree on it with the student.
Follow these easy steps to join your active lesson right on LiveXP
We encourage our tutors to install our mobile app — LiveXP App.
You may have issues if you're using the Safari browser. Try another browser.
As long as you have a laptop/PC, a camera, and a microphone, you're good.
Tutor studio is the one place that has all the tools you need as a tutor.
On the "Wallet" page, click "Withdraw money" > "Verify docs to withdraw money".
On LiveXP. When the lesson starts, go to “My lessons” and click “Join lesson”, or click on the calendar icon and find the active lesson to join. You can join the active lesson either from your LiveXP app (iOS) or right from the website.
Students see only those tutors who have LiveXP App, set up their schedule, and respond to all new messages within 24 hours.
Some recommendations to avoid issues with your profile photo or cover image.
Some recommendations to avoid issues with your introduction video.
Yes. Right now, tutors can choose up to 2 languages for teaching during the profile setup and up to 5 languages in which they can teach.
You get paid: 1) if the lesson is scheduled on the LiveXP Calendar 2) after a lesson has ended and the student has rated it positively 3) after 48 hours if the lesson remains unrated
It is not obligatory. Anyone can register on LiveXP. We provide opportunities for everyone.
The instruction for tutors who have just started their career on LiveXP. These recommendations will help you to kick things off.
If there are specific languages you want to be available on LiveXP, tell our Support about it.
It's not the same as account blocking. No need to worry. As soon as you log in to your account, or read and reply to all the messages, your account becomes visible on the platform again.
If you want to reschedule a lesson, please follow this instruction, or reach out to us at [email protected] if any assistance is needed.
Open account settings > find Your time zone > choose the relevant time zone from the drop-down list.
To do this, go to Account settings > Profile details. In the “Where are you from?” field, choose the country you need.
The username cannot be changed. To change your email, send us a request to supp[email protected] from the email you initially registered.
To find out the reason and to fix a problem, please, contact the support team.
When signing in, click "Forgot password"
There are several ways to boost your chances of getting noticed and booked.
LiveXP is a platform where you can teach languages in 1-on-1 lessons. Anywhere, anytime, on any device.
Everyone has their own pet peeves. Students do, too. And there are several of them that will turn them away from tutors.
The first lesson is when a student and a tutor see if they are a good fit. If you’re a tutor, make sure you’re fully prepared.
Anyone who does private teaching today has opportunities and faces challenges people didn’t have in the past. Is teaching today really that different? Let’s have a look.
Before a lesson, you’ll be notified about it. Here are things to do before any lesson.