Tutors FAQ

Here you can find answers to tutors' frequently asked questions

How can I join the lesson? Example 3

See how to open the LiveXP classroom via the Lesson icon located in the top-right corner of the screen at the scheduled lesson time.

How Student Ratings Help You Shine on Our Platform

Understand the significance of student ratings - their role in showcasing your mastery and attracting more students. Get extra tips about preparedness, communication, and proactive feedback-seeking for maintaining high ratings.

Personal Learning Plan (PLP): Guide for Tutors

Personal Learning Plan is designed to enhance your tutoring experience and optimize Student learning journeys. Check the article to see how it can benefit both you and your Students.

Can I report a user?

Encounter improper behavior? Report it to us & attach evidence. We'll handle it promptly.

Conversion Bonus: How It Works?

Let's delve into the matter of conversion bonuses at LiveXP. Find out the main idea possible roadblocks standing behind.

Lesson confirmation

Once a lesson is over, the student and the tutor will see a modal window to confirm the lesson took place and, if necessary, report any issues.

LiveXP Earning System

For students, lesson price is determined by subscription plans, not by tutors. How much tutors get per lesson (their rate) is based on their tutor level.

LiveXP Subscriptions

Subscriptions are designed to add more flexibility to tutors and students. They help the students to stick to the frequency of the lessons they've chosen and get a result of their learning.

What are the fees for using your services?

For tutors, LiveXP is free to join and use. For students, LiveXP offers 1 free 10-minute trial lesson, after which they should subscribe if they want to continue learning.

How to withdraw the funds?

The instructions on how to withdraw your money on LiveXP and the information you need to know about the procedure.

I missed my lesson. What should I do?

If you missed a lesson for whatever reason without letting the student know in advance, get in touch with them as soon as you can and explain the situation.

Where do lessons take place?

On LiveXP. When the lesson starts, go to “My lessons” and click “Join lesson”, or click on the calendar icon and find the active lesson to join. You can join the active lesson either from your LiveXP app (iOS) or right from the website.

How do I get paid?

You get paid: 1) if the lesson is scheduled on the LiveXP Calendar 2) after a lesson has ended and the student has rated it positively 3) after 48 hours if the lesson remains unrated

Where do I start?

The instruction for tutors who have just started their career on LiveXP. These recommendations will help you to kick things off.