Absolutely.
Should you encounter any improper behavior from any of the users, kindly report them to us by 'Report and ban' button which is available from the LiveXP website.
If there are any shreds of evidence you can share with us, such as the screenshots of the chat conversations or links to the profiles, make sure you attach them for us in the LiveXP Messenger while reporting and don’t engage in any further communication - we will take care of it.
Please, report any user if you feel they’re engaging in bullying, harassment, spamming, violence, sexual hints, threats, rudeness, or anything that makes you feel uncomfortable.
We are at your service and will deal with the case in no time.
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While 'Report and ban' button prevents further messaging from a user, it doesn't impact the user's ability to book lessons with you. Therefore, we highly encourage prompt and comprehensive reporting of any issues that arise. The more detailed evidence you provide, the more swiftly and accurately we can address the user.