What, in your opinion, are the key components of providing outstanding customer service to students?
When working with students, we should concentrate on offering excellent customer service. Itās important to be able to create a positive and welcoming environment for all students that encourages learning. Feel free to discuss your experience regarding the key components of great customer service. š
13 answers from our tutors
Best answer
In my opinion, I think the key components of providing outstanding service to students, should be, responsiveness & timely support, personalized attention & understanding individual needs and effective communication & positive attitude.
We should know our student level and be prepared with the teaching materials. Most of the first time students become very nervous so we must be able to put them at ease. Usually, we ask them what are their goals We should be able to provide them with the suitable lessons that they are looking for. At the end of the day, they will have trust in you and you will feel satisfied that you have given them your best.
In my opinion, the key components of providing outstanding customer service to students is 'CARING', the rest will follow. 'Caring teacher - the key to students learning'.
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- Gaby HCertified Elementary school teacher. Certified primary school teacher.
The key components of providing outstanding customer service to students are: 1. Patience. It's important to be patient with the student. Everyone learns at their own pace. 2. Time. 3. Kindness.
Listen carefully to students' concerns, questions, and feedback. Understand their needs is the first step in providing excellent service. Show genuine empathy and understanding towards students' challenges and frustrations. Empathetic responses create a positive and supportive environment. Respond to student inquiries and concerns promptly. Timely responses demonstrate that their needs are a priority and that you value their time.
Time,Trust and patience are key factors. Guiding the students on their journey as they learn a new language is a big responsibility. We need to be there every step of the way.
Giving the students what they actually need and making them feel as if they can ask any questions is a great way to allow them to feel heard and satisfied
Being friendly,Be able to understand students,be panctual,be responsible.
Customers participate in the whole process of learning so we must be open and ask for their suggestions and comments in order to build a better tutorial experience for them.
Being committed, punctual, engaging the students, and empowering them.
Deliver the complete product that you have sold. We won't always be the perfect teacher to all students, but continue to strive and reach greater heights.
Other student questions
Best answer
Listening in the language classroom by John Field is highly recommended for teaching listening skills.
- I understand most of a conversation between native speakers, but i have difficulties in speakingAMAntonio Morganella
Iād like to improve my speaking skills
Best answer
It is normal to feel a little nervous but immitating the tutor's accent is one of the ways to improve your accent and regular communication would make you feel more comfortable talking to natives.
