How is it the method to cancel a class? The teacher write me in the last minute

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Hi Cercodavid, Sometimes this happens, perhaps they had a emergency, however the only way to change or cancel lessons is to go through xplive support.(you will see a green icon button at he bottom of your lower right part of screen on your pc saying "need help?) Otherwise unless you have made another arrangement with the tutor to continue at another time through another format (skype, zoom, etc.) the best way is to reach out to xp customer support.

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