Hello! You can cancel the subscription and won't be charged on the next payment date. Go to Account settings, click on the details and choose "Cancel subscription." If you have any problems, please, contact our Support Team.

Dobrý den, nevíte jak bych si mohla zrušit, úplně vymazat předplatné? Tak aby se mi peníze vrátili? 

Juraj

Daryna

Anastasia

It is an official account of the Community Manager at LiveXP. 

Community Manager is responsible for managing the Community section on LiveXP along with the LiveXP Blog.

If you want to create an article for the blog to be noticed by students and get bookings, reach out to Community Manager.

Intro LiveXPCommunityManager

Want to change contract terms? Contact the manager!

Want to change contract terms, add an employee to or remove them from the contract? <contact>Contact</contact> your personal manager

Your time zone now is set to <currTimezoneTag>{currTimezone}</currTimezoneTag>. You can change it in your account settings.

Couldn't detect your time zone

Your current timezone: <currTimezoneTag>{currTimezone}</currTimezoneTag>. Please change your timezone in account settings.

Your timezone is no longer supported

Take our <accent>quick and free</accent> test to find out your current level of English

Check your English level for free

Choose your tutor

Next lesson you'll have with the student will be held on this topic, meaning student will get practice exercises on this topic after the lesson

There are 2 ways to continue your Personalized Path:

Subscribe to continue learning with this tutor

Try one more trial lesson with another tutor

Woohoo, Trial lesson done!

If you and this tutor don’t click, you can find a new one anytime in "Settings".

<accent>{displayName}</accent> is a tutor on your Personalized Path

Trial lesson request 

When it’s on, your tutor card is hidden, so new students will not book lessons with you. Your past and current students can still do it.

Write to the student to discuss the new time for the lesson

Why are you declining?

Unit {unitSeq} • {unitName} • {title}

You'll find your conversations with others here.

No messages

If there are new messages in an archived chat, it will automatically move to the “Active chats” tab.

No archived chats

The tutor needs to hear and see you during the lesson.

Allow browser to access your mic & camera

Allow Chrome to access your mic & camera

Allow Firefox to access your mic & camera

Allow access to your mic & camera

Allow Safari to access your mic & camera

Set up your mic & camera

Your message history with this student will be deleted, and they won’t be able to message you anymore.

Report

Your message history with this student has been deleted, and they won’t be able to message you anymore.

You've banned this student

Ace your trial lesson with tips from one of our top tutors!

Great! You have a lesson on {date}

If you don’t respond by then, the lesson will be cancelled

Please confirm <token>by {date}</token> that you can attend the lesson

Sorry about that. Please, book a lesson with another tutor or choose a different time slot.

Sadly, {username} can’t have a trial lesson with you

Your access to the Google Calendar has expired, so any new lessons you book on LiveXP will not appear on your Google Calendar. Fix it by reconnecting your Google Calendar.

The connection with your calendar has been lost

Try 30-min language lesson for just <discount>$0.99</discount>

Register now to have a trial language lesson with any LiveXP tutor at a massive discount

Try 30-min language lesson for just <discount>$0.99</discount>

Sign up to find out the result

Sign up to find out results and get a <accent>20% discount</accent>

Camera and microphone ready!

So you and your tutor can see and hear each other during the lesson

Let's quickly check your camera and microphone 

Set up your mic & camera in advance to waste no time during the lesson.

You can join lesson 15 min before start

You are part of a corporate account for the company ''{companyName}'' Please go to your <companyDashboardLink>HR account</companyDashboardLink> and use “Add employee” option in order to obtain a subscription. For any questions, contact your <contactLink>personal manager</contactLink>.

All what you needed to progress in English. Content adapted to include your interests.

Subscribe to continue your <accent>Personalized Path</accent>

To make your lesson balance refills automatically, update your payment method.

Your subscription is paused

All lessons done! <accent>And, sadly, you’ve canceled your subscription...</accent>

Your <accent>Personalized Learning Path</accent> journey starts now!

Client Track Switch Off Control:

Content Preferences Mode:

Dominant Speaker Priority:

Max Audio Bitrate

Mode:

Connection Settings

Track Switch Off Mode:

Audio and Video Settings

Join a Room

Browser or context not supported

Choose new payment method

Update payment method

Payment method updated

Continue with Apple

Choose <accent>date & time</accent>

Upload

Upload file

Browse

Drag files here or browse device

Attach any files relevant to the lesson, like homework, notes, tests, etc.

Ask a question

Ask things like:

Answer is too short. Should be at least {count} {count, plural, =0 {characters} one {character} two {characters} few {characters} many {characters} other {characters}}

Know the answer?

I have an issue or don’t understand how platform works

Ask how LiveXP platform works

I want to ask something specific about learning or teaching language

Ask language related question

What would you like to ask?

Helpful tutor

{postTitle} — Find the answers on LiveXP!

Feel free to discuss lessons, schedule, learning tips, or just chat about stuff

Hey! Need a hand, or got some questions? Don’t shy to involve us. We’re here and ready to take care of you.

Discount

We’ve sent you an email with a link to complete verification.

Please verify your email

Connect Google Calendar

What language do you want to learn?

Chose your interests to have common topics to discuss with tutor.

Matching with tutors by interests

What exams do you need to pass?

You get <token>{trialLessonPrice} + {extraMoney}</token> extra if student subscribes

What happened?

The Support team has gotten your report and will contact you as soon as possible.

Thank you for your feedback!

We’re really sorry to hear that.

Did the lesson with {username} take place?

Rated

Request to reschedule

Waiting for the learner to rate

Tell the student what they’re good at and what needs work, and recommend a learning plan.

Give feedback to <accent>{displayName}</accent>

Upcoming lessons: {count}

Unscheduled lessons

Subscription lessons: {count}

Live course

Past lessons: {count}

Weekly lessons

Copy my profile link

Copy your referral link below and share it on social media to invite students.

Get your lessons booked

You're buying

If the lesson doesn't take place, we'll offer you another one for free.

LiveXP

Payment method

Thank you very much for your tip! ❤️

Couldn't proceed with payment. Check your payment method or contact support.

Reschedule request with {username} declined

Lesson with {username} rescheduled

30-min lessons

45-min lessons

60-min lessons

Book lessons

Buy package

Single lesson

Single trial lesson

We’ll let you know when the problem is solved. And we'll offer a nice bonus as an apology.

Payments are currently unavailable

Discount ({code})

Processing fee

First payment discount

Plan discount

Price

Recent missed lesson was returned to your balance

{duration}-min lesson added to your balance

Private lesson booked

Past private lesson

Lesson canceled

Lesson was not rescheduled

Lesson rescheduled

{time} | WEEKLY LESSONS SCHEDULE CREATED


{time} | WEEKLY LESSONS SCHEDULE STOPPED


gratitude tip

You can spend this lesson with any tutor on your choice

{count} {count, plural, =0 {trial lessons} one {trial lesson} two {trial lessons} few {trial lessons} many {trial lessons} other {trial lessons}} added to your balance

Trial lesson feedback

It’s time for the next payment on your Subscription plan. We are sorry, but due to technical issue we cannot charge you automatically. Please update your payment details to get new lessons on your balance and continue learning with the 30% discount on your first period. Have a lovely day and sorry for the inconvenience! 💚

Please update your payment details <accent>& get a 30% discount!</accent>

This is a chat with LiveXP’s Learner Support Team!
We’re here to help with any issue you may have.

It’s a face-to-face online lesson that starts immediately.

Get ready for <accent>instant lesson</accent>

If the tutor declines a lesson, you won’t be charged.

<accent>100% moneyback</accent> guarantee

When the tutor accepts your request, you’ll both be taken to the classroom.

Tutor has up to <accent>10 min to respond</accent>

Payment

Select time

You’ve scheduled {count} {count, plural, =0 {lessons} one {lesson} two {lessons} few {lessons} many {lessons} other {lessons}} with <usernameTag>{username}</usernameTag>

Private lesson will take place at LiveXP, or you can connect with the tutor via Zoom, Skype, etc.

Lesson notes, vocabulary, files and, of course, the messenger are here

Now all lessons’ helpers in one place

Join

You can join the lesson 15 minutes before its start.

Lesson started

Usually payments take place within 10 minutes. If it doesn't happen, please <button>contact Support</button>

Your payment is processing...

Recommended resolution: 600x600 px. Maximum size: 5 MB. Formats: JPG, PNG.

Profile details

Find common topics to discuss with students. Pick up to 5 things you're most interested in.

Matching with students by interests

Students are more likely to start learning with tutors that have common interests with them. Let your tutor profile stand out and attract more students!

Welcome interests – a new way to match with students!

What did you enjoy?

Rate your lesson with

Weekly lessons are a convenient way to learn every week on the same days at the same time. Selected days and times will be reserved for you until you decide to stop learning with this tutor.

Weekly lessons are a convenient way to have lessons with the student every week on the same days at the same time. Selected days and times will be reserved for the student until they have active subscription.

Verification link sent

Keep in mind that your lessons schedule will be synced with your new timezone.

Your account timezone:
<currTimezoneTag>{currTimezone}</currTimezoneTag>

Your current timezone (from browser):
<browserTimezoneTag>{browserTimezone}</browserTimezoneTag>

Review your timezone

Enjoying LiveXP? Share your experience with others!

Review us on

You’ve scheduled <accent>{count} {count, plural, =0 {lessons} one {lesson} two {lessons} few {lessons} many {lessons} other {lessons}}</accent> with <accent>{username}</accent>

Download LiveXP App to never miss a lesson.

Make sure you have our app for reminders

Visit LiveXP.com or LiveXP App or ask the tutor to use Zoom, Skype, etc.

Dobrý den, nevíte jak bych si mohla zrušit, úplně vymazat předplatné? Tak aby se mi peníze vrátili?

1 answer from our tutor

Best answer

Other student questions