If your tutor is 5 minutes late, send them a message.
If your tutor is 10 minutes late, send them another message.
If your tutor is 15 minutes late, email us at [email protected], or contact us in the chat.

Mark the lesson as "Lesson didn't happen", or try to send a rescheduling request if you decided to give it a second chance.

If the tutor contacted you after the lesson was over and you agreed to have this missed lesson on another day, let us know at [email protected], or in the chat.