Before the Lesson:

  1. The classroom opens 15 minutes before the lesson starts. Join a bit earlier to make sure everything works.
  2. Test your camera and microphone using the provided link.
  • You should see yourself on the screen.
  • The microphone icon will turn green if it works.

3.   If you have problems, contact our Support Team via LiveXP chat.

To Join an Active Lesson:

From the website

  1. Sign in from your laptop or desktop computer.
  2. Click on "Join" in a toast notification that appears in the bottom left corner of your screen.
    Click on the "Lesson" icon in the top right corner of the screen and join the lesson from there.

From the app

  1. Sign in from the LiveXP app.
  2. Click on "Join lesson" in a toast notification that appears at the bottom of your screen.
    Access the "My lessons" tab and press the green button on the relevant lesson to join it.

If You Have Tech Issues:

  • Ask the tutor to switch to Zoom, Skype or Google Meet.
  • Report any technical problems to [email protected] or in the chat after the lesson.