Trial lesson request 

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Great! You have a lesson on {date}

If you don’t respond by then, the lesson will be cancelled

Please confirm <token>by {date}</token> that you can attend the lesson

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You can join lesson 15 min before start

All lessons done! <accent>And, sadly, you’ve canceled your subscription...</accent>

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Choose <accent>date & time</accent>

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Attach any files relevant to the lesson, like homework, notes, tests, etc.

You'll find your conversations with others here.

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You get <token>{trialLessonPrice} + {extraMoney}</token> extra if student subscribes

What happened?

The Support team has gotten your report and will contact you as soon as possible.

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We’re really sorry to hear that.

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Rated

Request to reschedule

Waiting for the learner to rate

Tell the student what they’re good at and what needs work, and recommend a learning plan.

Give feedback to <accent>{displayName}</accent>

Upcoming lessons: {count}

Unscheduled lessons

Subscription lessons: {count}

Live course

Past lessons: {count}

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Lesson with {username} rescheduled

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{duration}-min lesson added to your balance

Private lesson booked

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{time} | WEEKLY LESSONS SCHEDULE CREATED


{time} | WEEKLY LESSONS SCHEDULE STOPPED


gratitude tip

You can spend this lesson with any tutor on your choice

{count} {count, plural, =0 {trial lessons} one {trial lesson} two {trial lessons} few {trial lessons} many {trial lessons} other {trial lessons}} added to your balance

Trial lesson feedback

It’s time for the next payment on your Subscription plan. We are sorry, but due to technical issue we cannot charge you automatically. Please update your payment details to get new lessons on your balance and continue learning with the 30% discount on your first period. Have a lovely day and sorry for the inconvenience! 💚

Please update your payment details <accent>& get a 30% discount!</accent>

This is a chat with LiveXP’s Learner Support Team!
We’re here to help with any issue you may have.

It’s a face-to-face online lesson that starts immediately.

Get ready for <accent>instant lesson</accent>

If the tutor declines a lesson, you won’t be charged.

<accent>100% moneyback</accent> guarantee

When the tutor accepts your request, you’ll both be taken to the classroom.

Tutor has up to <accent>10 min to respond</accent>

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Select time

You’ve scheduled {count} {count, plural, =0 {lessons} one {lesson} two {lessons} few {lessons} many {lessons} other {lessons}} with <usernameTag>{username}</usernameTag>

Private lesson will take place at LiveXP, or you can connect with the tutor via Zoom, Skype, etc.

Lesson notes, vocabulary, files and, of course, the messenger are here

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You can join the lesson 15 minutes before its start.

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Usually payments take place within 10 minutes. If it doesn't happen, please <button>contact Support</button>

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Profile details

Find common topics to discuss with students. Pick up to 5 things you're most interested in.

Matching with students by interests

Students are more likely to start learning with tutors that have common interests with them. Let your tutor profile stand out and attract more students!

Welcome interests – a new way to match with students!

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Weekly lessons are a convenient way to learn every week on the same days at the same time. Selected days and times will be reserved for you until you decide to stop learning with this tutor.

Weekly lessons are a convenient way to have lessons with the student every week on the same days at the same time. Selected days and times will be reserved for the student until they have active subscription.

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Keep in mind that your lessons schedule will be synced with your new timezone.

Your account timezone:
<currTimezoneTag>{currTimezone}</currTimezoneTag>

Your current timezone (from browser):
<browserTimezoneTag>{browserTimezone}</browserTimezoneTag>

Review your timezone

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You’ve scheduled <accent>{count} {count, plural, =0 {lessons} one {lesson} two {lessons} few {lessons} many {lessons} other {lessons}}</accent> with <accent>{username}</accent>

Download LiveXP App to never miss a lesson.

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Visit LiveXP.com or LiveXP App or ask the tutor to use Zoom, Skype, etc.

Show up on site or in app on time

If necessary, you can contact the tutor and reschedule a lesson.

Schedule <accent>{count} {count, plural, =0 {lessons} one {lesson} two {lessons} few {lessons} many {lessons} other {lessons}}</accent> now or later

Schedule <accent>{count} lessons</accent>

Sign up to chat with <accent>{username}</accent>

Sign up to continue booking a private lesson with <accent>{username}</accent>

Message

It's time for the next payment on your Subscription plan. Unfortunately, we can't accept payments right now due to technical reasons.

Since LiveXP cares for you, we've added free lessons to your account so you can continue learning. We will let you know once the issue is resolved.

Have a lovely day! 💚

We added free lessons to your account

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Can you tell us why you’re canceling?

Your subscription will stay active until {date}. If you change your mind, you can renew it anytime.

Subscription canceled. We’ll be happy to see you on your next learning journey!

Your remaining balance ({count, plural, one {# lesson} other {# lessons}}) will be converted to money to reduce first payment for {sum}

Change learning plan

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Trial {duration}-min lesson

You have corporate plan from <bold>{companyName}</bold>. If you have problems with the balance or with something else, contact your HR.

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Your lesson balance will be refilled immediately and next refill date will be changed to: {date}. Cancel anytime.

Refill balance

Your lesson balance will refill on <token>{date}</token>. Don’t want to wait? Refill your lessons right now!

Great, all lessons done!

Try next week, ask the tutor for time slots, or book single lessons.

No available slots to start learning this week

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Free lesson reschedule

Confirm your weekly lessons schedule with {username}

All time slots are in your local time zone ({timezone}).

All time slots are in your local time zone ({timezone}). Can’t find sutiable slots? <next>Try next week</next>

Starting week: {weekRange}

You already have weekly lessons with {tutorUsername}

You now have <accent>{count} {count, plural, =0 {lessons} one {lesson} two {lessons} few {lessons} many {lessons} other {lessons}}/week</accent> with {username}

Refill lessons or change your subscription plan.

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