If you know you can't make it to a lesson, let the student know as early as possible and suggest another time for the lesson.
Ask student to reschedule the lesson. Students can reschedule any lesson 3 times on their side. When they do, they choose a new time slot in your schedule, so keep it updated.

If you can’t make it because the lesson has been booked too late, then be informed LiveXP has a specific feature which allows you to set the time until which a lesson can be booked with you. This time ranges from 15 minutes to 24 hours. Don't thank us 😎

To find out how to avoid late bookings, and where to find that magic stick, go here.

Generally, try to stick to the schedule you set up, or change it promptly to reflect your current availability. Having lessons rescheduled often can impact how long students stay with you.