Profile Setup Requirements

To pass profile moderation successfully, tutors need to have the following:

✅ a profile description
✅ an introduction video
✅ a profile photo
✅ a cover image (thumbnail)

All of the above-mentioned must be submitted according to the Profile Setup Requirements. Otherwise, your profile may be hidden from the LiveXP tutor catalog and sent for further profile post-moderation. If it happens, such profiles become unavailable for bookings unless all the required changes are made.

Please note, that only users who are over 18 years old can be registered as tutors on LiveXP.

Description

Not acceptable:

❌  Sharing any links to websites offering similar services or personal social media.
❌  Adding your private contact information (email, phone number, billing address).
❌ Typos and grammar mistakes. Proofread the texts in the profile description before you publish them.

Good to have:

✅ In profile settings, choose all the languages you can teach in.

✅ Make your LiveXP title short and specific since it will appear on your tutor card. E.g., Certified ESL tutor.

✅ When filling in the Name field in your LiveXP Profile details (the name visible to everyone), use your actual name or the name you'd prefer potential students to address you by. Avoid marketing slogans or service descriptions. Keep it simple and authentic.

✅ If you've used a random username, ensure you fill in the real name field so others know how to address you.

👩🏼‍🏫 Great Examples:

Introduction video

General requirements:

Recommended resolution is 1920px x 1080px

✔  Keep the video up to 1.5-2 minutes
✔ Dress up neatly, avoiding provocative clothes that may cause a false perception of the platform and the services provided
✔ Ensure your makeup is not too bright or defiant
✔ Set good lighting and avoid shadows or glares
✔ Make sure your camera is securely fixed to avoid shaking
✔ Use a neutral background and avoid background noises
✔ Speak clearly, avoid reading the text; look into the camera when speaking
✔ Avoid grammatical/lexical mistakes in your speech
✔ Make sure your video is not lagging behind or freezing
✘ Videos generated with the help of AI are not allowed
✔ If you speak English, record the video in two languages or add English subtitles: the first language is the one you teach, and the second is English for more students to understand you

Profile photo/Cover Image for the intro video

Dimensions for profile pictures are 600 x 600 px, and for thumbnail images - 840 x 480 px

Obligatory:

✅ Show your face (except for religious or health reasons)
✅ Choose a portrait-type picture with the head and upper shoulder visible
✅ Smile
✅ Choose a neutral background (without excessive details, bright or intense colors, or other people visible)
✅ Take a high-quality picture (for the cover image, it must be horizontal)
✅ Set good lighting (avoid shadows or glares and looking ghostly white)

Not acceptable:

❌ Photos with borders or frames
❌ Provocative clothes (please make sure your clothes cover all parts of the body that may look provocative or cause a false perception of the platform and the services provided)
❌ Messy appearance
❌ Bright and defiant make-up
❌ Drawn picture instead of a real photo
❌ Personal contact information on photos
❌ Text in your profile image
❌ Photos of other people or objects like nature, animals, cartoon heroes, etc.
❌ Blurry/low-quality photos
❌ Heavily-edited photos
❌ Photos with too many filters/stickers applied
❌ Collages overloaded with text, drawings, and bright colors are not acceptable to keep the catalog in the same style
❌ Full-body or group photos
❌ Photos with bright colored background
❌ Selfies with your phone visible

👨🏼‍🏫 Great Examples: