All withdrawal requests are processed once a week, on Thursdays.
For the request to be processed in a timely manner:
1. Submit it by Wednesday evening.
2. You should have no more than 10 failed lessons. If at some point you missed scheduled lessons, contact the student and offer a new date and time for the missed lesson. After you agree on it, let Support know, so we can move the lesson to a new date for the withdrawal request to get unlocked.
3. You should have your verification documents approved by LiveXP.
📌 It may take up to 10 days for the money to get to your PayPal/Payoneer account. Often, you should see the money in 3-5 business days. In the case of crypto wallets, it takes only a few hours for the money to get to your crypto wallet.